Kendra Hasson

Fractional Game Producer & Live Ops Lead

I help live service and F2P teams ship consistently—roadmaps, cadence, delivery, and calm execution.

  • Live ops cadence (events, patches, releases)
  • Roadmaps, sprint planning, and cross-team alignment
  • Delivery stabilization during growth or transition

Fractional Game Producer (Retainer)

Ongoing senior production leadership for teams actively shipping live content.

  • Roadmap ownership & sprint cadence
  • Live ops planning and release readiness
  • Cross-functional alignment & communication

Live Ops Stabilization (8–12 Weeks)

Hands-on support to fix delivery friction and reactive live operations.

  • Cadence & pipeline audit
  • Live content and release structure
  • Rituals that stick (planning, retro, handoffs)

Launch & Transition Coverage

Short-term senior producer coverage during launches, scale-ups, or team change.

  • Milestone and dependency management
  • Risk mitigation & communication
  • Calm leadership during critical windows

Studios bring me in when:

  • Live ops feels reactive and chaotic
  • Releases slip due to unclear ownership or dependencies
  • Teams are scaling fast without production structure
  • You need senior live service leadership without a full-time hire

Over 20 years of leadership in the games industry.

Kendra has creative and data-driven experiences driving growth for start-ups and companies experiencing industry transitions. She works to develop teams, strategies, and pipelines that result in growth and positive morale, while consistently re-evaluating that change to make sure they continue to thrive. In a world where staying ahead of the curve is essential, she looks to the future to predict change and drive success.

Proof (Selected)

Live Ops at scale

Led live operations across 10+ high-cadence titles, supporting frequent events and releases.

Delivery stabilization

Improved predictability by tightening workflows, sprint rituals, and cross-team handoffs.

Cross-functional leadership

Aligned engineering, design, art, QA, publishing, and external partners to hit milestones and protect player experience.

Ways to work with me

Fractional Producer (Retainer)

  • 8–15 hrs/week or 15–25 hrs/week
  • Roadmap ownership, sprint cadence, stakeholder alignment
  • Best for teams actively shipping live content

Live Ops Stabilization (8–12 weeks)

  • Fix cadence + pipeline, clarify ownership, reduce reactive fire drills
  • Set up rituals, templates, and handoffs that stick

Launch / Transition Production Coverage

  • Senior producer coverage during team change, scale-up, or critical release windows
  • Short-term, high-impact support

Want help deciding which engagement fits? Book a quick intro call.

Experience

Founder / Fractional Game Producer

Eimear Studios · Contract

Feb 2013 – Mar 2021


Fractional production leadership for indie and client-based game projects.

I led production across multiple small teams, owning pipelines, milestones, and delivery schedules while working with distributed developers, artists, and contractors. This role required balancing creative vision with scope, timelines, and limited resources—bringing structure without slowing teams down.

This experience sharpened my ability to step into fast-moving, under-resourced environments and quickly establish clarity, priorities, and momentum.

Key impact

  • Owned production pipelines from concept through release
  • Coordinated remote teams and external partners
  • Balanced scope, quality, and timelines across multiple projects
  • Implemented lightweight processes that supported delivery without bureaucracy

Game Certification & QA Lead

Mobile Post Production, Inc. · Contract

Mar 2009 – Apr 2009 – Dec 2018

Gilbert, AZ · On-site


• Led QA certification for mobile games across global development teams
• Managed certification processes, documentation, and compliance
• Coordinated directly with developers to resolve issues and meet release requirements